Retail Associate
Ross Stores, Inc. Calumet City, IL
Security verification
Ross Stores, Inc. Calumet City, IL
4 days ago
See who Ross Stores, Inc. has hired for this role
Ross Stores, Inc. Calumet City, IL
4 days ago
Security verification
Save job
Welcome back
Sign in to save Retail Associate at Ross Stores, Inc..
- Report this job
Our values start with our people, join a team that values you!We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As Part Of Our Team, You Will Experience
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
General PurposeThe Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
Essential Functions
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
- Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
- Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
- Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
- Represents and supports the Company brand at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
- Maintains a professional appearance and adheres to the Company's dress code at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
- Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
- Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
- Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
- As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
- Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
- Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
- Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
Competencies
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
Qualifications And Special Skills Required
- Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
- Ability to perform basic mathematical calculations commonly used in retail environments.
Physical Requirements/Ada
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 pounds.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
- Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Supervisory ResponsibilitiesNone
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Retail
Referrals increase your chances of interviewing at Ross Stores, Inc. by 2x
See who you know
Get notified about new Retail Associate jobs in Calumet City, IL.
Sign in to create job alert
Similar jobs
-
Retail Associate
Retail Associate
Ross Stores, Inc.
-
Retail Associate
Retail Associate
Ross Stores, Inc.
Hammond, IN
-
Retail Associate
Retail Associate
Ross Stores, Inc.
Hammond, IN
-
Retail Associate
Retail Associate
Ross Stores, Inc.
Hammond, IN
-
Selling Associate - River Oaks
Selling Associate - River Oaks
Calumet City, IL $15.00 - $18.25
-
Retail Store Associates and Stockers - 1810 - 24009312
Retail Store Associates and Stockers - 1810 - 24009312
Big Lots
Calumet City, IL
-
H&M Sales Associate
Chicago Ridge, IL
-
Retail Part Time Store Associate
Retail Part Time Store Associate
Office Depot
Highland, IN
-
Drybar Shops
Drybar Shops
Drybar
Highland, IN
-
DSW Store Associate Part-Time
DSW Store Associate Part-Time
Designer Brands
Schererville, IN
-
Retail Store Associate (Seasonal)
Retail Store Associate (Seasonal)
Office Depot
Highland, IN
-
Selling Associate - Ford City
Selling Associate - Ford City
Chicago, IL $16.00 - $19.75
-
Part Time Store Associate
Part Time Store Associate
Gordon Food Service
Highland, IN
-
Retail Sales and Store Support
Retail Sales and Store Support
Jewel-Osco
Munster, IN
-
Retail Sales Associate
Retail Sales Associate
Ollie's Bargain Outlet, Inc.
Homewood, IL
-
Retail Sales and Store Support
Retail Sales and Store Support
Jewel-Osco
Munster, IN
-
Convenience Store Sales Associate
Convenience Store Sales Associate
GATEWAY TRIANGLE CORP
Hammond, IN
-
Full-Time Store Associate
Full-Time Store Associate
ALDI USA
Calumet Park, IL
-
Part Time Store Associate
Part Time Store Associate
Gordon Food Service
Lansing, IL
-
H&M Sales Associate
Merrillville, IN
-
RETAIL SALES ASSOCIATE
RETAIL SALES ASSOCIATE
Dufresne Spencer Group, LLC dba Ashley
Highland, IN
-
H&M Sales Associate
Orland Park, IL
-
Retail Sales Associate Apparel
Retail Sales Associate Apparel
DICK'S Sporting Goods
Merrillville, IN
-
Retail Account Manager
Retail Account Manager
Benefit Cosmetics
Greater Chicago Area $69,000.00 - $86,000.00
-
Retail Associate
Retail Associate
Ross Stores, Inc.
Homewood, IL
-
Store Associate
Store Associate
American Sale Corporation
Merrillville, IN
-
Retail Warehouse Associate
Retail Warehouse Associate
Best Buy
Highland, IN
People also viewed
-
Retail Sales and Store Support
Retail Sales and Store Support
Jewel-Osco
South Holland, IL
-
DSW Store Associate Part-Time
DSW Store Associate Part-Time
Designer Brands
Merrillville, IN
-
Store Associate
Store Associate
CVS Health
Hammond, IN
-
Retail Travel Associate - Inventory
Retail Travel Associate - Inventory
WIS International
Hammond, IN $17.50 - $22.50
-
Retail Store Associates and Stockers - 5189 - 24008860
Retail Store Associates and Stockers - 5189 - 24008860
Big Lots
Schererville, IN
-
Selling Associate - Orland Square VS
Selling Associate - Orland Square VS
Orland Park, IL $15.00 - $18.75
-
Full-Time Store Associate
Full-Time Store Associate
ALDI USA
Merrillville, IN
-
Retail Sales and Store Support
Retail Sales and Store Support
Jewel-Osco
South Holland, IL
-
Retail Sales Associate - Apparel
Retail Sales Associate - Apparel
DICK'S Sporting Goods
Schererville, IN
-
Assistant Store Manager
Assistant Store Manager
Pete's Fresh Market
Calumet City, IL
Similar Searches
- Retail Associate jobs 235,803 open jobs
- Cashier jobs 196,386 open jobs
- Specialist jobs 849,142 open jobs
- Retail Salesperson jobs 176,503 open jobs
- Merchandise Associate jobs 161,968 open jobs
- Retail Assistant jobs 121,508 open jobs
- Stocking Associate jobs 18,717 open jobs
- Parttime Sales Associate jobs 120 open jobs
- Store Associate jobs 291,364 open jobs
- Sales Floor Associate jobs 84,991 open jobs
- Leasing Associate jobs 4,010 open jobs
- Health Physicist jobs 1,296 open jobs
- Assistant Audio Engineer jobs 478 open jobs
- Retail Sales Executive jobs 121,217 open jobs
- Fashion Consultant jobs 9,607 open jobs
- National Sales Head jobs 18,061 open jobs
- Retail Specialist jobs 123,699 open jobs
- Seasonal Sales Associate jobs 97,876 open jobs
- Retail Sales Specialist jobs 142,628 open jobs
- Outlet Manager jobs 40,082 open jobs
- Project Manager Scrum Master jobs 58,492 open jobs
- Director of Retail Sales jobs 8,766 open jobs
- Banking Advisor jobs 89,760 open jobs
- Sales Cashier jobs 137,989 open jobs
- Manufacturing Planner jobs 3,089 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More